Refund Policy

A legal disclaimer

At Pencils for Change, we deeply appreciate your generosity and support for our mission to provide educational resources and opportunities to children in need. Because donations are used immediately to fund ongoing programs, all donations are generally non-refundable. However, we understand that errors can happen and will review refund requests on a case-by-case basis.

1. Donation Refunds

If you made an error in your donation amount or submitted a donation by mistake, please contact us within 7 days of the transaction at info@pencilsforchange.org with your full name, donation amount, and transaction details.

• Approved refunds will be issued to the original payment method.

• Refunds may take 5–10 business days to appear in your account, depending on your payment provider.

2. Event or Product Purchases

If you purchased merchandise or paid for an event through our website, refunds may be available if:

• The event was canceled or rescheduled, or

• The merchandise arrived damaged or defective.

Please contact info@pencilsforchange.org within 14 days of your purchase with your order details and proof of payment.

3. Contact Us

If you have any questions about this policy or wish to request a refund, please contact:
Pencils for Change